DOCUMENTATION SPECIALIST

Company: Staffing Solutions Usa, Inc.
Location: Edison
Posted on: March 20, 2025

Job Description:

Documentation Specialist

Please ensure you read the below overview and requirements for this employment opportunity completely.

Job Summary

We are seeking an enthusiastic and detail-oriented Documentation Specialist to develop, manage, and maintain our client's internal and client-facing documentation. The employee in this role will ensure the accuracy, accessibility, and security of company policies, procedures, knowledge, and resources. A primary responsibility of the Documentation Specialist is building and managing a structured internal resource library that centralizes critical company information. The Documentation Specialist will also support company-wide documentation initiatives-including presentations and content writing-while collaborating across departments to keep all materials current, relevant, and consistent.



Key Responsibilities

Documentation Creation & Management
Develop and update internal and external documentation, including company policies, procedures, manuals, project summaries, reference materials, and knowledge bases.
Maintain and organize our client's internal documentation library, ensuring materials remain accurate, up to date, and aligned with industry standards.
Manage access control to ensure documentation is securely stored and accessible only to authorized individuals.

Cross-Department Collaboration & Support
Collaborate with a variety of departments, including Operations, Marketing, and Client Solutions, to gather information and validate content.
Assist colleagues in creating, editing, and standardizing internal and external documentation, ensuring consistency and clarity of style and format.
Support content writing for product sheets, presentations, blogs, newsletters, website content, user guides, and training materials.

Process Improvement & Compliance
Identify opportunities to enhance and streamline documentation practices and training processes across the company.
Ensure all documentation complies with industry regulations, internal policies, and best practices.
Stay informed about relevant industry standards and regulatory requirements to maintain best-in-class documentation processes.

Qualifications and Skills

Education & Experience
Bachelor's degree in Communications, English, Technical Writing, Information Management, Business Administration, or a related field (or equivalent experience).

Technical Proficiency
Proficiency in Microsoft Office Suite, document management software, and content collaboration tools.
Experience with content management systems (CMS) and version control practices is a plus.

Core Competencies
Writing & Communication: Demonstrated ability to create high-quality, clear, and concise documentation (writing samples required).
Organizational Skills: Strong time management with attention to detail and accuracy, ensuring timely updates of key documents.
Collaboration & Adaptability: Proven ability to work effectively with cross-functional teams, synthesize diverse inputs, and adapt to evolving needs.
Analytical Thinking: Skilled in analyzing and distilling complex concepts into understandable, accessible documentation for diverse audiences.

SEND YOUR RESUME TO CLIFF@SSUSA.COM
MENTION JOB 1118 IN THE SUBJECT BOX

Keywords: Staffing Solutions Usa, Inc., New Brunswick , DOCUMENTATION SPECIALIST, Other , Edison, New Jersey