Payment Product Manager
Company: Comcast Corporation
Location: Philadelphia
Posted on: October 23, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryWe are
seeking an execution-focused Product Manager within our Payments
team. This role will focus on building and managing traditional
offerings (ACH, Credit, Debit, RTP, etc.), fast, or emerging
payment rails, designing the product strategy, overseeing the
buildout of products and processes, defining the target audience,
and crafting the go-to-market strategy.
The ideal candidate has successfully designed and executed product
solutions in the Payments space, specifically b2b or b2c API
payment platforms supporting card present and card not present for
customer initiated and merchant initiated transactions. This
includes understanding fundamentals in recurring payments, one-time
payments, tokenization, regulatory compliance, network compliance,
BSA/AML, risk, and operational challenges.
You will join a payments team that deeply cares about driving
progress through people who question assumptions, have strong
judgement, execute fast, take ownership, act responsibly, help the
team advance, and improve standards.Job DescriptionCore
Responsibilities
- Strategic Leadership:
- Own the product development and commercialization of Comcast's
payment products.
- Continuously evaluate and refine payment products to ensure
they meet evolving business needs and regulatory requirements.
- Champion a client-centric approach, ensuring all product
development starts and ends with the client in mind.
- Manage the entire product life cycle from ideation to planning,
execution, and launch
- Develop and define measurable value-based business cases for
product roadmaps and innovation supporting strategic
objectives
- Operational Excellence:
- Oversee performance of assigned payment products, ensuring
smooth, secure, and transparent transactions.
- Responsible for key product metrics to validate performance and
alignment with defined business objectives
- Ensure compliance of products with company and industry
standards and policy
- Define product success measurements along with socialization
strategies to determine product performance
- Run product grooming sessions to support product direction and
value-based priority of features aligned across key
stakeholders
- Collaboration and Negotiation:
- Operate cross-functionally and build strong partnerships both
within Comcast and with external vendors to deliver excellent
products and services
- Facilitate negotiations with payment processors and financial
partners, working closely with product, compliance, risk, and legal
teams.
- Conduct periodic product reviews with stakeholders, oversee
regulatory compliance, and adhere to our operating model.
- Foster strong relationships with internal and external
stakeholders to drive innovation in payment solutions.
- Execute go-live strategy with all relevant stakeholders.
- Align business drivers and goals with multiple product and
experience businesses
- Process Innovation:
- Refine product lifecycle process
- Define standard discovery, planning and feedback sessions to
drive product roadmap
- Foster a culture of continuous improvement with iteration,
retrospectives, and direct communication.Employees at all levels
are expected to:
- Lead with a Data-driven mindset with strong analytical and
problem-solving skills.
- Understand modern technologies and architectural patterns and
how they can drive platform performance
- Deliver results with cross-functional teams, and partner with
and empower team members appropriately
- Experience developing and driving key strategies that shaped an
organization
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities.Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and
qualifications.Comcast is an EOE/Veterans/Disabled/LGBT
employer.Comcast is proud to be an equal opportunity workplace. We
will consider all qualified applicants for employment without
regard to race, color, religion, age, sex, sexual orientation,
gender identity, national origin, disability, veteran status,
genetic information, or any other basis protected by applicable
law.Base pay is one part of the Total Rewards that Comcast provides
to compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits to
eligible employees. We believe that benefits should connect you to
the support you need when it matters most, and should help you care
for those who matter most. That's why we provide an array of
options, expert guidance and always-on tools, that are personalized
to meet the needs of your reality - to help support you physically,
financially and emotionally through the big milestones and in your
everyday life. Please visit the on our careers site for more
details.EducationBachelor's DegreeWhile possessing the stated
degree is preferred, Comcast also may consider applicants who hold
some combination of coursework and experience, or who have
extensive related professional experience.Relevant Work
Experience2-5 Years
Keywords: Comcast Corporation, New Brunswick , Payment Product Manager, Executive , Philadelphia, New Jersey
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